The vast majority (~91%) of your patients have cell phones. Reach your patients where they already are with personalized text messages.
With a 30% response rate, Lifeline text messages are the best way to reach patients who have yet to start treatment.
Communicate back and forth with your patients through text messages…in your email inbox. Our proprietary software lets you do some pretty cool stuff.
Texting thread getting a little long? No worries! Send to your heart’s content with no extra charges or fees.
Three obstacles stand in the way of email success. First – Getting the email opened. Second – Having the email read. Third – Soliciting a response. Lifeline emails are meticulously crafted to easily hurdle all three obstacles.
Nothing turns people off to emails more than a salesy appearance. We send emails to patients from you with subject lines you’d actually write.
You have seven seconds to capture someone’s attention. Don’t waste them. We keep our emails short, sweet, and to the point.
No one responds to auto-generated emails. Ours don’t look it, but they are. We won’t tell if you don’t.
Typically what we see is once per month or per quarter you’ll print off a list of Pending patients to call. It takes hours, it’s ineffective, and no one likes to do it. Lifeline handles the organization and prompts you to call patients when it’s right for them, dripping only a few call prompts per day to you.
Each patient is on an individual follow-up track with predetermined contact points. We’ll prompt you when it’s time to call.
Stop being lost as to what to say when a patient answers. Each email includes a script to walk you through the call.
Know if calls are happening. After completing the call simply click one of the four call outcomes. We’ll report these outcomes in the activity report.
Got fatigued tongues and papercut fingers? We’ll fix that. Our third-party fulfillment center will handle everything from printing, to licking, to post office delivery. Plus, we pass our high-volume discounts on to you so the option of outsourcing is cheaper than ever.
Plus many more…
Bird-eye view. Confirm/Postpone/Remove. Patient communication history.
Patient unsubscribed from Lifeline? We’ll let you know.
Not ready to follow up with a patient? Click Postpone and type notes to help you remember why you did it.
ROI you can trust. Monthly reports detail how many patients scheduled and who they were.
Better accountability. Regular statistics and data on Lifeline’s operations
Your email is your authentication. We are based out of your email inbox so you don’t need a separate login.
Follow-up from the Treatment Coordinator the patient knows.
HIPAA compliant. Bank-level encryption. We take PHI seriously.
Lifeline content is tested and tweaked for maximum effectiveness. You get the best, highest-quality content available.